IBM Systems Magazine, LANSA Review- May 2014 - LR7

The Project and Solution
A project team was put together consisting
of three business analysts (one from each
wholesaler), four developers (existing VB
programmers and college recruits) and a
mentor from LANSA Professional Services.
RORC's retailers range in size from small
'mom and pop' stores with just one or two
checkout lanes, to stores with over 30 lanes.
The requirements of the small retailers differ
enormously from the larger stores. In addition,
the three wholesale co-operatives each have
their own standards and procedures. RORC's
solution therefore needed to be very flexible.
The analysts took the existing system and
dissected it completely. They then categorized
features as 'what retailers liked about the
current product', 'what they hated' and 'what
needed to be fixed or added'.With that input, a
new system was designed from the ground up.
After 30 months, which included requirement
analysis, system design, development and testing,
the bulk of the solution was ready for a
pilot implementation at the first retailer. "This
implementation went very well, with only minor
issues. The second site went live soon after,
without any technical problems," says Jurich.
For those not familiar with grocery retail
automation, functionality is quite complex.The
back office system provides price management,
inventory management & replenishment and
sales statistics. It keeps a balance of cash 'on the
floor' (at the cashiers), in physical safes and for
back office operations. Productivity reporting
is elaborate and includes detailed statistics
on how many items each cashier processes
per minute, how much time is spent on giving
change, and so on.
The POS system handles a variety of
electronic devices and integrates with third
party applications, such as frequent shopper
programs, couponing and store security
applications. When interfaced to a loyalty
or e-coupon application, the solution sends
information and receives instructions ranging
from receipt messages to special prices. All
that has to occur very fast. "When you scan an
item, you have less than a second to display the
correct price," explains Jurich.

Stable, Functional and Productive
"So far, 20 stores have implemented the new
system and the feedback has been very positive,
The main benefits for the retailer are the
stability of the new system, new functionality
and a productive modern user interface."
"Both the back-office and POS system are
developed with LANSA and use SQL Anywhere
as the database. Retailers can power off the
backend server or a POS client in the middle
of the day inadvertently, then turn it back on
and everything recovers. Commitment control

RORC president and CEO Joe Jurich (left) and AWI VP of IS Glenn Kriczky (right) with Foodland
owner Ron Monahan and his RORC system.

"The POS system integrates with
a variety of electronic devices and
with third party applications."
is a huge positive in the new design," continues
Jurich.
"It is a fairly complex application, with lots of
functionality and implementation options, but at
the same time it is also very intuitive. Training
is straightforward and takes about 20 minutes
for a cashier, and another 20 minutes for the
store manager."
"From an IT point of view, the LANSAdeveloped solution is far simpler to manage
than the VB solution. The code is objectoriented now, which makes it easy to maintain.
By insulating us from having to worry about
underlying version incompatibilities in the
operating system or database, we saved both
time and removed a prior headache - code
instability," Jurich says.
One of the biggest benefits comes from
the system being data driven, rather than hard
coded.This allowed RORC to provide a custom
look and feel within the same application, by
only displaying those fields and options that are
enabled for a specific user.

Three out of Three
"The user interface has been drastically
updated, processes simplified, and user
configurable flexibility has been added
throughout the system. We refer to the system
as designed for independent retailers, by
independent retailers," says Jurich. "It allows
an independent retailer to implement a system
that rivals, and in some cases surpasses, the

www.LANSA .com/Su bscribe

functionality used by the chains, but at a much
smaller cost."
"Having highly capable business analysts
involved really enhanced our ability to deliver
a great system in a timely manner," concludes
Jurich.
"There is an old adage, that when building
systems three factors are always desired: Good,
Fast and Cheap. In reality, you can pick two
knowing that the third is the trade-off. For
instance, it may be good and fast, but it won't
be cheap. Or, fast and cheap, but it won't be
any good. With LANSA, we achieved all three.
The deliverables are very good.They were built
much faster than we could have built them in
any other language. And the end result was
significantly cheaper than it would have cost
using other methods." n

Snapshot
Customer: RORC (Retailed Owned Research
Company) is a cooperative that builds retail
automation systems for its member retailers.
www.rorc.com
Challenge: Lack of user configurable flexibility
and code instability due to underlying version
incompatibilities.

Solution: Redevelop from scratch a Visual Basic
based system with Visual LANSA.

Key Benefits: One set of source code for a
solution that is highly configurable, deployed by
over 700 retailers that run a mixture of Windows
operating systems.
Product Used: Visual LANSA.

7


http://www.rorc.com http://www.LANSA.com/Subscribe

IBM Systems Magazine, LANSA Review- May 2014

Table of Contents for the Digital Edition of IBM Systems Magazine, LANSA Review- May 2014

IBM Systems Magazine, LANSA Review- May 2014 - LR1
IBM Systems Magazine, LANSA Review- May 2014 - LR2
IBM Systems Magazine, LANSA Review- May 2014 - LR3
IBM Systems Magazine, LANSA Review- May 2014 - LR4
IBM Systems Magazine, LANSA Review- May 2014 - LR5
IBM Systems Magazine, LANSA Review- May 2014 - LR6
IBM Systems Magazine, LANSA Review- May 2014 - LR7
IBM Systems Magazine, LANSA Review- May 2014 - LR8
IBM Systems Magazine, LANSA Review- May 2014 - LR9
IBM Systems Magazine, LANSA Review- May 2014 - LR10
IBM Systems Magazine, LANSA Review- May 2014 - LR11
IBM Systems Magazine, LANSA Review- May 2014 - LR12
IBM Systems Magazine, LANSA Review- May 2014 - LR13
IBM Systems Magazine, LANSA Review- May 2014 - LR14
IBM Systems Magazine, LANSA Review- May 2014 - LR15
IBM Systems Magazine, LANSA Review- May 2014 - LR16
IBM Systems Magazine, LANSA Review- May 2014 - LR17
IBM Systems Magazine, LANSA Review- May 2014 - LR18
IBM Systems Magazine, LANSA Review- May 2014 - LR19
IBM Systems Magazine, LANSA Review- May 2014 - LR20
IBM Systems Magazine, LANSA Review- May 2014 - LR21
IBM Systems Magazine, LANSA Review- May 2014 - LR22
IBM Systems Magazine, LANSA Review- May 2014 - LR23
IBM Systems Magazine, LANSA Review- May 2014 - LR24
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