IBM Systems Magazine, Power Systems - October 2016 - 14

expected. In fact, it was defeating its own purpose. "I wrote some programs to do record counts, file comparisons, physical file comparisons, logical file comparisons and object-level comparisons just to individually, without the vendor's tools, see what was going on," Bock says. "Things didn't seem right." Indeed, they weren't. Passwords-which were changed every 90 days-were one of the biggest giveaways. When Bock's director tried to log into the backup system, he couldn't-even when Bock tried his two previous passwords. That meant the director's profile hadn't been updated on the DR box in at least 270 days. When Bock called the vendor to report that passwords weren't being replicated, he was told to save the security data on the production system and restore user profiles on the backup box. But that simply fixed one problem. Bock worried that other files were out of sync-and he was right. "My director told me to get everything up to date, which we did, but invariably, by the end of the week, everything was out of sync again," Bock recalls. "This was despite the replication tool being green, saying, 'Everything's OK.' I didn't trust anything I saw anymore, and at the time, we had three IBM i professionals working here, spending four to five hours every day trying to keep on top of it. I wondered why I was even running the software in the first place. It was a nightmare." After Bock repeatedly called for help, the vendor allowed Murphy to switch to another of its replication solutions. It was a generous offer, and the new tool seemed to solve some of Murphy's previous woes. Replication appeared to be working, and administrative time dropped to around two hours a day. Before Quick-EDD/HA was installed, Murphy USA's disaster recovery solution was consuming up to 40 percent of James Bock's time. we got bumped up to level-two support, which was fine. We got it working again a few hours later, but then we got a bill for around $10,000," Bock recalls. "So, I told them, 'We're still in a four-year contract and under maintenance.' We went back and forth about this for a while, but that was the straw that broke the camel's back. My director told me to find something else." A Simple Solution Following a few software upgrades, however, this second tool also caused problems, including a spike in CPU usage and improper syncing of files. If this was due to lost network connectivity or a temporary power failure at the DR site, the vendor solution would instead sync to tape. The JD Edwards production data library replicated this way several times, requiring Bock to send tapes to the DR site and attempt to bring that information up to date. After another software patch, the solution stopped replicating everything. "When we called and told the vendor what happened, 14 // OCTOBER 2016 ibmsystemsmag.com { 2 Power Systems servers support Murphy's 1,300 storefronts Although Murphy had three Power Systems professionals on staff, it needed a solution that was trustworthy and simple to use-"without consuming 30 to 40 percent of my time," Bock notes. After conducting a detailed search, he decided on BCS Group's Quick-EDD/HA in 2011. Bock was already familiar with BCS and one of its employees. After viewing a live-system demo at BCS, Bock gave the solution a thumbs-up. Thanks in part to on-site assistance from BCS, Quick-EDD/HA was running within one business day. Bock continued to check on the veracity of the replications and has yet to spot any troublesome issues. "I run a report that shows up in my email every day, and it comes in clean every time. This is over the course of five years. With http://www.ibmsystemsmag.com

Table of Contents for the Digital Edition of IBM Systems Magazine, Power Systems - October 2016

Table of Contents
Editor's Desk: Why wait?
Techbits: War on cancer: Watson reports for duty
Partner PoV: Rational Developer for i is fast becoming the standard tool for modern programmers
Case Study: A Matter of Convenience: Murphy USA finds a disaster recovery solution and business partner that meet its needs
Cover Story: A Valuable Decision: Why upgrading to POWER8 technology makes business sense
Feature:Converting Challenge to Opportunity: POWER8 boosts open-source database performance for less
HotTECH Products
Tech Showcase: What to consider when using a cloud or managed service provider
Solutions: Robot Monitor 14.0; SecureChex
Snapshot: Jesper Hemmet Omer
Reference Point - Global Events, Education, Resources for Power Systems
2016 Power Systems Solution Edition Product Index
IBM Systems Magazine, Power Systems - October 2016 - Intro
IBM Systems Magazine, Power Systems - October 2016 - Cover1
IBM Systems Magazine, Power Systems - October 2016 - Cover2
IBM Systems Magazine, Power Systems - October 2016 - 1
IBM Systems Magazine, Power Systems - October 2016 - Table of Contents
IBM Systems Magazine, Power Systems - October 2016 - 3
IBM Systems Magazine, Power Systems - October 2016 - 4
IBM Systems Magazine, Power Systems - October 2016 - 5
IBM Systems Magazine, Power Systems - October 2016 - Editor's Desk: Why wait?
IBM Systems Magazine, Power Systems - October 2016 - 7
IBM Systems Magazine, Power Systems - October 2016 - Techbits: War on cancer: Watson reports for duty
IBM Systems Magazine, Power Systems - October 2016 - 9
IBM Systems Magazine, Power Systems - October 2016 - Partner PoV: Rational Developer for i is fast becoming the standard tool for modern programmers
IBM Systems Magazine, Power Systems - October 2016 - 11
IBM Systems Magazine, Power Systems - October 2016 - 12
IBM Systems Magazine, Power Systems - October 2016 - Case Study: A Matter of Convenience: Murphy USA finds a disaster recovery solution and business partner that meet its needs
IBM Systems Magazine, Power Systems - October 2016 - 14
IBM Systems Magazine, Power Systems - October 2016 - 15
IBM Systems Magazine, Power Systems - October 2016 - 16
IBM Systems Magazine, Power Systems - October 2016 - Cover Story: A Valuable Decision: Why upgrading to POWER8 technology makes business sense
IBM Systems Magazine, Power Systems - October 2016 - 18
IBM Systems Magazine, Power Systems - October 2016 - 19
IBM Systems Magazine, Power Systems - October 2016 - 20
IBM Systems Magazine, Power Systems - October 2016 - 21
IBM Systems Magazine, Power Systems - October 2016 - 22
IBM Systems Magazine, Power Systems - October 2016 - Feature:Converting Challenge to Opportunity: POWER8 boosts open-source database performance for less
IBM Systems Magazine, Power Systems - October 2016 - 24
IBM Systems Magazine, Power Systems - October 2016 - 25
IBM Systems Magazine, Power Systems - October 2016 - 26
IBM Systems Magazine, Power Systems - October 2016 - HotTECH Products
IBM Systems Magazine, Power Systems - October 2016 - 28
IBM Systems Magazine, Power Systems - October 2016 - Tech Showcase: What to consider when using a cloud or managed service provider
IBM Systems Magazine, Power Systems - October 2016 - 30
IBM Systems Magazine, Power Systems - October 2016 - 31
IBM Systems Magazine, Power Systems - October 2016 - 32
IBM Systems Magazine, Power Systems - October 2016 - 33
IBM Systems Magazine, Power Systems - October 2016 - 34
IBM Systems Magazine, Power Systems - October 2016 - 35
IBM Systems Magazine, Power Systems - October 2016 - 36
IBM Systems Magazine, Power Systems - October 2016 - 37
IBM Systems Magazine, Power Systems - October 2016 - 38
IBM Systems Magazine, Power Systems - October 2016 - Solutions: Robot Monitor 14.0; SecureChex
IBM Systems Magazine, Power Systems - October 2016 - Snapshot: Jesper Hemmet Omer
IBM Systems Magazine, Power Systems - October 2016 - Cover3
IBM Systems Magazine, Power Systems - October 2016 - Cover4
IBM Systems Magazine, Power Systems - October 2016 - Reference Point - Global Events, Education, Resources for Power Systems
IBM Systems Magazine, Power Systems - October 2016 - 2016 Power Systems Solution Edition Product Index
IBM Systems Magazine, Power Systems - October 2016 - SE2
IBM Systems Magazine, Power Systems - October 2016 - SE3
IBM Systems Magazine, Power Systems - October 2016 - SE4
IBM Systems Magazine, Power Systems - October 2016 - SE5
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