IBM Systems Magazine, Power Systems - January 2016 - 25

to support the constantly changing types of devices? How do you
handle the user interfaces around
all of it?
And there's the whole issue of
privacy. If privacy was always crucial, it becomes much more crucial
because the amount of personal
data being collected about people is
bigger than it has ever been and the
data type is much more intrusive.
If you know where I am and what
I'm doing in the store, you now
potentially know every minute of
my day. So how do you address that
from a consumer perspective? How
do you handle the consent around
what you can and cannot do with
all that information, what you can
or can't collect? And once you do
collect it, how do you ensure that
you're using it appropriately and

not storing it longer than necessary? And in the case
of a security breach, the more private information you
have, the more your brand is at risk.
There are some basic guidelines, however, such as
not connecting data and getting consent from the end
consumer about the type of data you can collect. The
consent has to be informed, and it has to be clear to
consumers what's being collected, why and what it's
being used for. Once you have that consent, obviously
you should only use it as indicated.
Although that sounds trivial, it isn't on a technical
level. This is because once you collect the data in your
database, there's no technical link between that data,
why it was collected and for how long it needs to be
stored. If that link doesn't exist, you don't know when
can you get rid of personal data. By nature, we don't
throw out data because we can't be sure we won't need
it again. So you have to find a way to resolve those
issues so you can get rid of data you no longer need.
Q. What's the future of the IoT and retail, say,
five years out?

A. I'm making a guess here, but
in the next one to three years
we'll start seeing the first steps
in terms of using personalization, providing promotions
based on a more personal
knowledge of you, because of
all these wearables and smarter
homes and smarter cars and all
of the information that comes
from them.
Now, the idea of the shopper
becoming a machine and doing
the ordering automatically is
probably a little farther out-
maybe five, six, seven years.
Not that it won't be technically
possible. I'm just not sure the
ecosystem will be ready for it.
Once it starts happening, though,
I think we'll see major changes in
how retailers sell.

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ibmsystemsmag.com JANUARY 2016 // 25


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IBM Systems Magazine, Power Systems - January 2016

Table of Contents for the Digital Edition of IBM Systems Magazine, Power Systems - January 2016

Table of Contents
Editor's Desk: Making light work
IBM Perspective: Drive business insights with end-to-end IBM solutions
Partner PoV: Make systemic updates a priority in 2016 before your technology becomes obsolete
Trends: OpenStack solutions help address compliance needs and audit standards
Cover Story: The Digital Transformation: Fueled by IBM middleware, the API economy is poised to help clients drive more revenue
Feature: The API Advantage: How the API economy is changing business
R&D: How the Internet of Things is helping consumers and retailers connect
HotTECH Products
Solutions: ReACT V4.0; ISPW V4.4; Enterprise Dashboard and Alerting Dashboard; SBAdmin version 8.2.4.0
Snapshot: Daniel Vitale
Reference Point - Global Events, Education, Resources for Power Systems
2016 Power Systems Solution Edition Product Index
IBM Systems Magazine, Power Systems - January 2016 - Intro
IBM Systems Magazine, Power Systems - January 2016 - Cover1
IBM Systems Magazine, Power Systems - January 2016 - Cover2
IBM Systems Magazine, Power Systems - January 2016 - 1
IBM Systems Magazine, Power Systems - January 2016 - Table of Contents
IBM Systems Magazine, Power Systems - January 2016 - 3
IBM Systems Magazine, Power Systems - January 2016 - 4
IBM Systems Magazine, Power Systems - January 2016 - Editor's Desk: Making light work
IBM Systems Magazine, Power Systems - January 2016 - IBM Perspective: Drive business insights with end-to-end IBM solutions
IBM Systems Magazine, Power Systems - January 2016 - 7
IBM Systems Magazine, Power Systems - January 2016 - Partner PoV: Make systemic updates a priority in 2016 before your technology becomes obsolete
IBM Systems Magazine, Power Systems - January 2016 - 9
IBM Systems Magazine, Power Systems - January 2016 - Trends: OpenStack solutions help address compliance needs and audit standards
IBM Systems Magazine, Power Systems - January 2016 - 11
IBM Systems Magazine, Power Systems - January 2016 - 12
IBM Systems Magazine, Power Systems - January 2016 - 13
IBM Systems Magazine, Power Systems - January 2016 - Cover Story: The Digital Transformation: Fueled by IBM middleware, the API economy is poised to help clients drive more revenue
IBM Systems Magazine, Power Systems - January 2016 - 15
IBM Systems Magazine, Power Systems - January 2016 - 16
IBM Systems Magazine, Power Systems - January 2016 - 17
IBM Systems Magazine, Power Systems - January 2016 - Feature: The API Advantage: How the API economy is changing business
IBM Systems Magazine, Power Systems - January 2016 - 19
IBM Systems Magazine, Power Systems - January 2016 - 20
IBM Systems Magazine, Power Systems - January 2016 - 21
IBM Systems Magazine, Power Systems - January 2016 - R&D: How the Internet of Things is helping consumers and retailers connect
IBM Systems Magazine, Power Systems - January 2016 - 23
IBM Systems Magazine, Power Systems - January 2016 - 24
IBM Systems Magazine, Power Systems - January 2016 - 25
IBM Systems Magazine, Power Systems - January 2016 - HotTECH Products
IBM Systems Magazine, Power Systems - January 2016 - 27
IBM Systems Magazine, Power Systems - January 2016 - 28
IBM Systems Magazine, Power Systems - January 2016 - 29
IBM Systems Magazine, Power Systems - January 2016 - Solutions: ReACT V4.0; ISPW V4.4; Enterprise Dashboard and Alerting Dashboard; SBAdmin version 8.2.4.0
IBM Systems Magazine, Power Systems - January 2016 - 31
IBM Systems Magazine, Power Systems - January 2016 - Snapshot: Daniel Vitale
IBM Systems Magazine, Power Systems - January 2016 - Cover3
IBM Systems Magazine, Power Systems - January 2016 - Cover4
IBM Systems Magazine, Power Systems - January 2016 - Reference Point - Global Events, Education, Resources for Power Systems
IBM Systems Magazine, Power Systems - January 2016 - 2016 Power Systems Solution Edition Product Index
IBM Systems Magazine, Power Systems - January 2016 - SE2
IBM Systems Magazine, Power Systems - January 2016 - SE3
IBM Systems Magazine, Power Systems - January 2016 - SE4
IBM Systems Magazine, Power Systems - January 2016 - SE5
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