IBM Systems Magazine, Power Systems - June 2015 - 14

ii

When managing backup tapes became
cumbersome for the Cooperative Bank of
Cape Cod, VP Jason Bordun approached
Dynamic Solutions International to learn
more about its virtual tape library offerings.

Recently, the bank has
invested heavily in itself with
IT infrastructure and product
development. This has allowed
it to offer services that were
once available only to its larger
brethren, including a secure
website and a mobile app. These
business channels have become
so popular that the bank now
has an employee devoted solely
to overseeing them, something
Bordun once did on a part-time
basis when time allowed.
This type of attention to detail
isn't unusual to an organization
that prides itself on stellar
customer service. In fact, many
customers contact the bank's
president, Joel G. Crowell, directly
and refer to him by his first name.
In a move virtually unheard of in
the banking industry, the bank
will call customers to notify
them if an account is about to be
overdrawn so they can avoid any
associated fees.
"We think it's important to help
our customers avoid surprises,
and it's another way we think
we're positively different and how
we're set apart from other banks,"
Bordun says.
The organization's linchpin
banking application is Premier

from Fiserv. It runs on a
Power* 520 located at the
company's headquarters. That
system is in turn replicated in
near real time to an off-site 520
using Vision Solutions' iTERA
Availability. Notably, the 520s
replaced Unisys systems about
five years ago when an employee
who was well versed in the
platform retired, taking that skill
set with him.
As it turned out, however,
another IT employee was familiar
with Power Systems. This gave
the bank an opportunity to look
at its long-term strategic goals.
"It was the perfect time to make
the move for a couple reasons.
One, getting technical support for
Unisys, whether online or from a
technician, was becoming harder
to find. With IBM, that wasn't
an issue. Two, we felt it would
be much easier to hire someone
with IBM experience than Unisys
experience if the need arose,"
Bordun remarks. "It's worked out
remarkably well."

Shrinking the Window
Thanks in part to this move to
the Power 520s, which are due
for a new system upgrade in
2016, the bank can focus on

14 // JUNE 2015 ibmsystemsmag.com

ยค

The bank saves

2 HOURS
of driving every
day with the new
backup system

high availability and business
continuity. Prior to deploying
iTERA on the 520s, the company
had been backing up the
production box only twice a day-
once in the morning and once
in the evening-so files wouldn't
lock during the procedure and
impede crucial banking functions.
Of course, this had unintended
consequences, with the window
between backups being much
too large should something
go catastrophically wrong. "If
you went down at, say, 3:30 in
the afternoon, you'd basically
lose every transaction from
that business day, which isn't
acceptable. So when we switched
to iTERA, we dramatically
reduced that window to less than
an hour between production and
replication," Bordun says.
To many, that type of box-tobox replication might have been
enough. If a production machine
were to go offline, they'd simply
boot from the disaster recovery
machine and resume business
as if nothing had happened. But
the Cooperative Bank of Cape
Cod wanted to further safeguard
the integrity of its data, which
involved bringing in two of
DSI's DSI350-SEM VTLs. These,
according to Bordun, made a huge
difference in how tape backups
were conducted.
In the past, data was offloaded
to a traditional two-tape library,
which was located in the primary
data center. Throughout the
day, someone would have to
manually mount and unmount
tapes, depending on what was
being backed up at the moment.
And if it were a three-tape job,
an employee would have to be
physically present to swap out the
tapes, no matter when it occurred.
Compounding that, the tapes
would have to be taken off-site
and placed in a safety deposit
box. "We put them in the furthest
branch based on our location,


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IBM Systems Magazine, Power Systems - June 2015

Table of Contents for the Digital Edition of IBM Systems Magazine, Power Systems - June 2015

Table of Contents
Editor's Desk: Something new
Techbits: Opening up X-Force
Partner PoV: When going paperless, don't keep one foot in the boar and the other on the dock
Infographic: IBM Power Systems: Architecture any way you choose to scale it
Case Study: Dollars and Sense: The Cooperative Bank of Cape Code takes a two-pronged approach to backups and disaster recovery
Cover Story: A Full Lineup: GM Doug Balog introduces the E850, PurePower and more
Feature: Making In-Memory Magic: Grow your business with near-real-time insights from DB2 BLU and SAP HANA
Tech Showcase: Companies large and small strive to transform their applications
Trends: Today's flexible training options fit time and budget constraints
IT Today: IBM X-Force report reveals challenges and strategies to succeed in the new computing environment
R&D: IBM Research is working on a new protocol that will help simplify and secure online password use
Solutions: Reflections for UNIX; iOS and Android Editions, CONSOLE 6; iSecMap; MIMIX 8.0; MDRapid
Snapshot: Ed Berryhill
Reference Point - Global Events, Education, Resources for Power Systems
2015 Power Systems Solution Edition Product Index
IBM Systems Magazine, Power Systems - June 2015 - Intro
IBM Systems Magazine, Power Systems - June 2015 - Cover1
IBM Systems Magazine, Power Systems - June 2015 - Cover2
IBM Systems Magazine, Power Systems - June 2015 - 1
IBM Systems Magazine, Power Systems - June 2015 - Table of Contents
IBM Systems Magazine, Power Systems - June 2015 - 3
IBM Systems Magazine, Power Systems - June 2015 - 4
IBM Systems Magazine, Power Systems - June 2015 - Editor's Desk: Something new
IBM Systems Magazine, Power Systems - June 2015 - Techbits: Opening up X-Force
IBM Systems Magazine, Power Systems - June 2015 - Partner PoV: When going paperless, don't keep one foot in the boar and the other on the dock
IBM Systems Magazine, Power Systems - June 2015 - 8
IBM Systems Magazine, Power Systems - June 2015 - 9
IBM Systems Magazine, Power Systems - June 2015 - Infographic: IBM Power Systems: Architecture any way you choose to scale it
IBM Systems Magazine, Power Systems - June 2015 - 11
IBM Systems Magazine, Power Systems - June 2015 - Case Study: Dollars and Sense: The Cooperative Bank of Cape Code takes a two-pronged approach to backups and disaster recovery
IBM Systems Magazine, Power Systems - June 2015 - 13
IBM Systems Magazine, Power Systems - June 2015 - 14
IBM Systems Magazine, Power Systems - June 2015 - 15
IBM Systems Magazine, Power Systems - June 2015 - 16
IBM Systems Magazine, Power Systems - June 2015 - 17
IBM Systems Magazine, Power Systems - June 2015 - Cover Story: A Full Lineup: GM Doug Balog introduces the E850, PurePower and more
IBM Systems Magazine, Power Systems - June 2015 - 19
IBM Systems Magazine, Power Systems - June 2015 - 20
IBM Systems Magazine, Power Systems - June 2015 - 21
IBM Systems Magazine, Power Systems - June 2015 - 22
IBM Systems Magazine, Power Systems - June 2015 - 23
IBM Systems Magazine, Power Systems - June 2015 - Feature: Making In-Memory Magic: Grow your business with near-real-time insights from DB2 BLU and SAP HANA
IBM Systems Magazine, Power Systems - June 2015 - 25
IBM Systems Magazine, Power Systems - June 2015 - 26
IBM Systems Magazine, Power Systems - June 2015 - 27
IBM Systems Magazine, Power Systems - June 2015 - 28
IBM Systems Magazine, Power Systems - June 2015 - Tech Showcase: Companies large and small strive to transform their applications
IBM Systems Magazine, Power Systems - June 2015 - 30
IBM Systems Magazine, Power Systems - June 2015 - 31
IBM Systems Magazine, Power Systems - June 2015 - 32
IBM Systems Magazine, Power Systems - June 2015 - 33
IBM Systems Magazine, Power Systems - June 2015 - 34
IBM Systems Magazine, Power Systems - June 2015 - 35
IBM Systems Magazine, Power Systems - June 2015 - 36
IBM Systems Magazine, Power Systems - June 2015 - 37
IBM Systems Magazine, Power Systems - June 2015 - 38
IBM Systems Magazine, Power Systems - June 2015 - 39
IBM Systems Magazine, Power Systems - June 2015 - 40
IBM Systems Magazine, Power Systems - June 2015 - 41
IBM Systems Magazine, Power Systems - June 2015 - 42
IBM Systems Magazine, Power Systems - June 2015 - 43
IBM Systems Magazine, Power Systems - June 2015 - 44
IBM Systems Magazine, Power Systems - June 2015 - Trends: Today's flexible training options fit time and budget constraints
IBM Systems Magazine, Power Systems - June 2015 - 46
IBM Systems Magazine, Power Systems - June 2015 - 47
IBM Systems Magazine, Power Systems - June 2015 - IT Today: IBM X-Force report reveals challenges and strategies to succeed in the new computing environment
IBM Systems Magazine, Power Systems - June 2015 - 49
IBM Systems Magazine, Power Systems - June 2015 - 50
IBM Systems Magazine, Power Systems - June 2015 - R&D: IBM Research is working on a new protocol that will help simplify and secure online password use
IBM Systems Magazine, Power Systems - June 2015 - 52
IBM Systems Magazine, Power Systems - June 2015 - 53
IBM Systems Magazine, Power Systems - June 2015 - Solutions: Reflections for UNIX; iOS and Android Editions, CONSOLE 6; iSecMap; MIMIX 8.0; MDRapid
IBM Systems Magazine, Power Systems - June 2015 - 55
IBM Systems Magazine, Power Systems - June 2015 - Snapshot: Ed Berryhill
IBM Systems Magazine, Power Systems - June 2015 - Cover3
IBM Systems Magazine, Power Systems - June 2015 - Cover4
IBM Systems Magazine, Power Systems - June 2015 - Reference Point - Global Events, Education, Resources for Power Systems
IBM Systems Magazine, Power Systems - June 2015 - 2015 Power Systems Solution Edition Product Index
IBM Systems Magazine, Power Systems - June 2015 - SE2
IBM Systems Magazine, Power Systems - June 2015 - SE3
IBM Systems Magazine, Power Systems - June 2015 - SE4
IBM Systems Magazine, Power Systems - June 2015 - SE5
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